In May 2009, an article in ACC Docket (“Ebilling 2.0: A Novelty Becomes an Essential Management Tool” by Chris Marlin, Stuart Roth, and Rob Thomas) noted that,“Much of the initial enthusiasm has faded, as law firms found that lawyers often cannot be relied upon to accurately enter two codes for each time entry, and clients found the data untrustworthy, difficult to analyze and/or inconclusive. [read post]